Shipping Policy

At Maai Masale, we strive to deliver your orders quickly and safely.

Order Processing

Orders are generally processed within 1–2 business days after confirmation.

Delivery Timeline

Estimated delivery time:

• Metro Cities: 2–5 Business Days
• Other Cities: 3–7 Business Days
• Remote Areas: Depending on courier availability

Delivery timelines may vary during festivals, holidays or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive tracking details via Email or SMS, wherever applicable.

Incorrect Address

Customers are responsible for providing accurate delivery information. Additional shipping charges may apply for re-delivery due to incorrect addresses.

Delivery Delays

Maai Masale is not responsible for delays caused by courier companies, weather conditions, natural disasters, strikes or other circumstances beyond our control.